FAQs
Most Frequently Asked Questions
Ordinarily, only one to two days, but we will call you much sooner!
No, you don’t have to be home. Naturally, we would prefer that you be home so we can answer any questions you might have. Many of our customers, however, have purchased rain gutter systems from us and have never seen our estimators or installation people!
Unless you have a very large or complex house, we will have your work completed in one day.
We really cannot tell you how much it will cost to install new gutters on your house, you will have to schedule a free estimate, at the end of your estimate you will know exactly the cost of all the materials needed and the labor, estimates will take less than an hour to complete and e-mailed the same day.
Seamless rain gutters are just as the name implies – seamless. There isn’t a break in the gutter.
Since there is no seam, there are no leaks. This is why they are the most popular type of gutter today. The only seams are at inside and outside corners. Tropical Gutter Prosseamless gutters are sealed using Geocell, screwed and warranted for five years not to leak.
Seamless gutters are usually made from aluminum, but they can be made from copper. They are made with a seamless gutter machine that is brought to your home by the gutter contractor. Each individual gutter is customized to fit your home.
With a conventional sectional gutter system there are many sections of guttering all pieced together by snap-in-place connectors. Over time these sections form leaks in the seams and can cause wood rot behind the gutter.
Advantages of seamless rain gutters:
- Greatly reduces the possibility of leaks
- Eliminates unsightly seams
- Baked on enamel finish never needs painting
- Formed on the job for exact measurements
- All jobs completed in one day
- Protects the beauty of your home
- Many colors to choose from
Yes. We have over 20 different colors available including Gavelume. The high-quality baked enamel finish never needs painting.
Tropical Gutter Pros takes pride in the small details such as matching colors for gutters and downspouts and making sure the screws are painted to blend in on the downspouts.
Tropical Gutter Pros will arrive at your home with a seamless gutter machine. Each gutter is measured and cut to specific measurements, then screwed to the home.
One of the most important aspects of installation is a proper pitch to the gutter so fine debris and water flow and drain properly.
Tropical Gutter Pros will carefully assess your situation to find the best location to direct runoff away from your house.
Tropical Gutter Pros uses hidden hangers which interlock into the gutter for a cleaner look.
At Tropical Gutter Pros, aesthetics is one of the important parts of installation.
Yes. We warranty our materials for 50 years, and workmanship for 5 years. We promise to meet or exceed customer expectations in every job we do.
Absolutely! No job is too small or too big for us. We strive to give you the best service you deserve, therefore, we do not discriminate against small jobs, we install from one or two pieces of gutters with a job minimum.
Yes. If there are existing gutters, they will be taken down and taken away for little or no charge when new gutters are installed.
Gutters will:
- Prevent erosion from around your foundation
- Protect your pest treatments
- Prevents siding stains
- Helps move water to one area of your yard
- Increases the value of your home
We accept cash, VENMO, checks, American Express, Discover, Visa, and Master Card as payment. 6 months same as cash financing is available through Pinnacle Finance based on approved credit. Tropical Gutter Pros supports our Military and First Responders! Discounts are available.
Standard Gutter and Downspout Limited Labor Warranty
(“Labor Warranty”)
This Labor Warranty certifies that the guttering systems installed by Tropical Gutter Pros are guaranteed for a period of five (5) years from date of installation against sagging, pulling loose, leaking or not functioning properly due to improper installation. All claims may be submitted in via email to tropicalgutterpros@gmail.com.
What is NOT Covered in Labor Warranty: This Labor Warranty shall not extend to any defect or product failure resulting from: (1) Natural, Act-of-God occurrences such as, but not limited to, lightning, hurricanes, hail, earthquakes, flood, tornadoes, and falling objects; (2) damage to the property or structure to which guttering system has been applied caused by settling, cracking, movement, shifting, distorting, or splitting including but not limited to structural failure of walls, roofs, foundations, fascia, or rafters; (3) inadequate or improper ventilation of the home, or accumulation of water or mold due to structural deficiencies and/or insufficient drainage; (4) any deliberate act or negligence of the purchaser, workman, or any other person when installing or maintaining surfaces of structure to which materials have been applied; (5) normal wear and tear as per manufacturer specifications (in case of claim, manufacturing company will have final say if product has to be replaced); (6) color fading, staining, replacement of any rotten wood, water behind gutters without eave metal, or any erosion; (7) any installed materials not provided by Tropical Gutter Pros; (8) expansion or contraction of windows, siding, roofing, concrete or trim; (9) improper maintenance of guttering system by customer, including, but not limited to clogging caused by leaves or debris in gutter.
The main cause of customer complaints is gutters overflowing due to debris in the gutter. Tropical Gutter Pros is not responsible for general maintenance, inspections, and cleaning of guttering systems. Gutter cleanings are not covered by any warranty.
PLEASE NOTE THAT ANY SERVICE CALL REQUESTED AFTER 90 DAYS OF INITIAL INSTALL WILL INCUR A FEE IF WE NEED TO CLEAN GUTTERS TO ACCESS REPAIR OR IF WE FIND THAT THE REPORTED PROBLEM IS DUE TO CUSTOMER NEGLECT OR DUE TO CLOGGING CAUSED BY LEAVES OR DEBRIS.
Rain gutters are not designed to make a watertight seal against the fascia board. Water running between the gutter and fascia board or behind the fascia board is usually caused by one of the following:
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- Short, broken or old curled-under shingles causing the water to wick back onto the fascia board.
- Pockets in roof shingles caused by the top of the fascia board being higher than the roof decking, allowing the water to track between the shingles and down behind the fascia board. This may cause rotting of the roof decking, rafter ends, fascia board, or eave overhang.
These cases are not caused by our gutter system and therefore not covered under our Labor Warranty. We will recommend drip edge extender during the estimate if this is noticeable, but it is not in all cases.
Tropical Gutter Pros will not be responsible for any peripheral needs or issues related to the guttering system. This includes leaf build-up or clogging, cleaning dirty gutters, issues with drainage or dry-well system, etc. Tropical Gutter Pros will not replace a component of the system if it is not faulty while replacing something that is faulty and under warranty. Tropical Gutter Pros is also not responsible for another person or contractor’s work on the gutter system following our install. This includes but is not limited to a roofer changing the pitch of the roof, the overhang of the shingle or any aspect of the roof as it related to the gutter system at the time of our install.
Installation, removal, repair, adjustment, tampering or re-installation of any Tropical Gutter Pros guttering system or component by anyone other than Tropical Gutter Pros voids any and all warranties within this document.
The customer has the duty to deliver payment in full based on original agreed contract price (the estimate becomes a contract once date for installation is agreed upon) for material and installation provided by Tropical Gutter Pros in accordance with the payment terms set forth; failure to do so voids any and all warranties within this document.
Tropical Gutter Pros shall not be liable for injury to persons or damage to property, structure, or contents, or for incidental, special or consequential damages for breach of any written or implied warranty on defects in workmanship.
THIS DOCUMENT IS YOUR WARRANTY AND BECOMES EFFECTIVE UPON RECEIPT OF PAYMENT IN FULL. NO REGISTRATION OR SIGNATURE IS REQUIRED.